Subscription product advisory

First-90-Days Subscription PM for Performance Health companies before Series B.

Subscription PM. Prior work shipped ~$1.7M at Match, ~$1M at HelloFresh, and lifted LTV/CAC 2–3× at Found. Ships production tools with AI coding agents when the wedge calls for it.

Performance Health · Pre-Series B · 3–4 engagements per year

Next availability: Q3 2026

Start the intake2 of 2 Q3 2026 spots open · typical reply within 48h

Field note 01 · the pattern behind the numbers below

Most subscription churn isn't a retention problem. It's an onboarding problem you shipped 90 days ago.

Read the essay →

What moved, in numbers

All engagements →

2020 · HelloFresh

$15M+ protected

2021 · Match

$1.7M incremental

2022 · Thirty Madison

+11% DTC conversion

2023 · Found

2–3x LTV/CAC

2024 · TaxAct

+18% add-on conversion

2025 · Social-impact crowdfunding platform

+20% tip rate

How it runs

One wedge, shipped in ninety days.

  1. Weeks 1–2

    Diagnostic

    Cohort teardown, funnel walk, and stakeholder interviews. Output: a written read of where retention actually leaks and why.

  2. Weeks 3–4

    Wedge

    One bet, chosen against the diagnostic — not the loudest voice in the room. Spec, success metric, kill criteria, all written before code.

  3. Weeks 5–10

    Ship

    Weekly operating cadence with your team. I write the tickets, run the reviews, and unblock the calls. Instrumented before launch.

  4. Weeks 11–12

    Handoff

    Read of what moved, what didn't, and the runbook your next PM inherits. If it worked, we talk about the second wedge. If not, we don't.

Questions people ask before the intake

The five that come up every time.

What stage are you actually a fit for?

Series A through early B, subscription revenue model, Performance Health category (fitness, longevity, mental health, nutrition, sleep). Product-market fit signal exists but retention is soft. Pre-Series A only if there's a paying subscription base to instrument.

How does pricing work?

Fixed monthly retainer, quoted after the intake. No hourly billing, no scope creep line-items. 1099 contract — no benefits, equity, or overhead loaded onto the number. Comparison against a loaded FTE cost lives on the /engage page.

Why three months minimum plus thirty-day notice?

The diagnostic takes two weeks. Shipping one real wedge takes six to eight. Anything shorter is a workshop, not an engagement. The notice window protects both sides — you can exit at any monthly boundary after month three, I get enough runway to close cleanly.

Do you replace an in-house PM, or complement one?

Complement, usually. If there's a Senior PM in seat, I take the first-90-days wedge and hand it back. If the role is open, I run product until the hire lands and then hand off. I don't want to be your permanent Head of Product.

What happens after ninety days?

Three options: extend for a second wedge (some do), transition to a lighter advisory cadence, or hand off clean and go our separate ways. The handoff doc is written whether we continue or not.

Start the intake2 of 2 Q3 2026 spots open · typical reply within 48h

The scope

A real contract, not a vibes retainer.

Included

  • Written diagnostic of the first-90-days funnel
  • One wedge, spec'd and shipped end-to-end
  • Weekly operating cadence with your team
  • Instrumentation, review, and post-launch read
  • Handoff runbook for the PM who inherits it

Not included

  • Headcount, hiring, or org design
  • Design production or brand work
  • Engineering management or code review
  • Fundraising decks or investor narrative
  • Being your permanent Head of Product
Current capacity · Q3 20262 of 2 open · Q4 20262 of 2 open
Start the intake

Not a fit if: no data infrastructure · outside product (marketing, ads, upper-funnel) · Shopify work.